Each of our orders are checked for accuracy and function before shipping. However, we recognize that sometimes we make mistakes.
If there is something wrong with your order, please email shop@toool.us and we will resolve your issue.
Buyer’s remorse? We are willing to make exchanges and accept returns for new, unopened products within a 30 day window. Please email shop@toool.us to coordinate your exchange or return.
There is no restocking fee, but the buyer will be responsible for return shipping.